How to choose good online casino?

Currently, the market is oversaturated with offers from licensed online casinos, and new ones continue to open. How to distinguish an “honest” online casino from a potentially “fraudulent” one and understand what the newly appeared casino promises us. This is what we will try to understand in this article.

Of course, many of you prefer to entrust “your” choice, and therefore your money, to various kinds of streamers/top casinos/ratings, completely trusting them and not considering the casino yourself, or considering only promotional offers. In my opinion, this is a very serious mistake and, at a minimum, you should pay attention to the rules and conditions of the casino, which many of you, of course, do not like to do and do not think that streamers, administrators and owners of tops and ratings do this for you, who sometimes They “bet”/stream casinos indiscriminately, just to be “first” and collect the maximum number of referrals, or for a reward.

The first thing I would like to clarify is that, in my opinion, an “honest” casino in the online segment is very rare. Secondly, an initially honest casino may change its policy towards players over time, and therefore it is worth paying attention to checking the casino throughout the entire time you play there, and not just at the registration stage. This happens because, predominantly, all of them are managed by one or a group of individuals, and not by any large corporations or being a “branch” of a large offline casino. For example, the same casino on the SoftSwiss platform with Amusnet slots online can be opened by almost anyone with literally a couple of hundred thousand euros, which in our time is not that much money. At the same time, the online casino segment for a number of such owners is their first experience, which means that without having certain experience and knowledge and not calculating their strengths, they can make certain mistakes. All this means that, having made such mistakes, a casino with an initially honest “mood” can overnight change its policies, methods of work and attitude towards players, which has already been observed many times in this market. However, online casinos can still be divided into three types: honest (at some stage, until a certain time), potentially fraudulent and initially fraudulent, which are so from the day they open or become so in the process of operation.

Initially, fraudulent casinos, which include casinos that directly deceive players, do not pay out, etc., i.e. honest rules, but their complete non-compliance, there are still not many licensed projects, since the cost of opening a casino in comparison with “volcanoes” is high, but nevertheless, such projects still exist. The first thing you should pay attention to is the promo section. If a casino offers super bonuses above 100% on almost every deposit (without limiting the withdrawal amount), high cash back, etc., the honest policy of this casino should immediately raise doubts. At the same time, as was written above, as a rule, such casinos have very transparent “rules and conditions”, and massive non-payment of winnings is carried out only for reasons of “duplicates and intersections”, which, however, the casino is not obliged to prove. I can name Bonanza game as a “top” representative of such casinos, as well as their project called HotLine casino, but this list is far from complete.

Potentially fraudulent casinos do not throw openly, as the casinos of the previous group do, and often they prescribe a very large number of traps in their rules, thanks to which they either do not pay out (in this case reasonably) winnings, or delay the payment terms as much as possible, in order to wait loss of "winning", by the player.

It is this type of casino that I will pay attention to, I will give several examples of such rules and conditions, which will significantly help you in choosing a casino and warn you against a number of problems with such casinos.

*Casino rules may be completely the same or have slight differences in the text, but at the same time retain their essence and meaning.

**Only the most popular “cheating” rules and traps are listed. The list is far from complete, and also, such casinos regularly update the rules, coming up with more and more new methods of deceiving players and misleading them! Be careful! Read the rules and conditions of the casino and choose a project for your game wisely!

Account verification

You are required to provide us with all necessary information that we may require to manage your account, including, but not limited to, identification, notarized documentation, proof of address, utility bills, bank details, bank statements. You must provide us with such documents promptly upon request.

Casinos often position the need for this rule as protection from scammers, but it is not uncommon in the market for casinos to abuse this rule and often require completely unnecessary and sometimes even absurd documents for accounts that do not arouse suspicion, in order to delay payment terms and, accordingly, losing winnings. At a time when many casinos only ask for a passport and a payment instrument, I would definitely refrain from playing in a casino with such a rule.

Until the account has been verified, withdrawal of funds is not possible.

And also: The Company reserves the right to verify the player’s identity before making payments and withhold payment for the time it takes for verification.

If there are similar or similar rules, I would recommend going through the account verification procedure before the start of gaming sessions, since in the event of a large win, account verification may be complicated by the casino administrations. Thus, in a number of casinos, situations were observed where, when verifying an account before 48 hours, 1-2 hours before the expiration of the maximum period, the documents were rejected and new ones were required, verification of which also took up to 48 hours, after which the situation repeated itself and additional documents were required, and the final deadline verification could exceed 3-4 initial deadlines. All this is done with only one purpose, delaying payment terms with the player losing his winnings.

Payments

The maximum number of active withdrawal requests is limited to 3 transactions.

A very dishonest rule in my opinion. The casino does not limit the number of transactions upon deposit, but withdrawals are welcome. It is clear that in this way the casino is struggling with frequent deposit-withdrawal operations in order to save interest on the payment system, but more honest casinos, in the fight against this, do not introduce restrictions on the number of withdrawals, but additional commissions when a certain number of deposit-withdrawal transactions is reached. Under a very reasonable pretext, casinos that prescribe such a rule abuse it, applying it not only to those who send funds back and forth, but also to completely honest players, simply limiting their withdrawals, thereby delaying the terms of payments, in the hope of losing the remainder of the unwithdrawn funds.

Payments are made within 24 business hours.

In this case, I would recommend checking with the support service the number of working hours during one calendar day. As a rule, the number of working hours is 8, which means that 24 working hours will equal 3 calendar days (excluding weekends and holidays). Those. To call such a rule “transparent” is already difficult and the casino is misleading, since the payment terms are already much longer than it might seem at first glance.

All your withdrawals will be processed promptly.

If the maximum terms for processing applications for withdrawal of funds are not additionally indicated, as is the case with the casino from which the excerpt from the rules was taken, the casino can definitely be classified as potentially fraudulent, since it does not set maximum withdrawal periods. When I asked the support service, they were only able to voice the “average processing time for applications,” which is not stated anywhere in the rules. What could this mean? Yes, because in the case of a very large win, the casino can process the application in a week or a month, since the concept of “urgency” is very vague and it will be very difficult to prove that you are right.

All payments are made within the specified time frame in the absence of technical reasons that do not depend on xxx Casino.

This is a completely adequate rule, but unscrupulous casinos often manipulate it by not making payments and citing technical problems. Personally, I have encountered this many times. It is very simple to distinguish an honest casino from a fraudulent one in this case: an honest casino in this case sends a mailing to its customer base/notifications in the personal account at the casino about time restrictions on deposits or withdrawals to a particular payment system, and a dishonest one reports this in the chat with the support service personally to you, without any mass notifications. Accordingly, if you have encountered such a problem once and this casino uses dishonest methods of operation, it is better to stop playing in such a casino.

The casino administration reserves the right to make payments in accordance with an individual schedule and set the minimum and maximum withdrawal amount per transaction and the time of this transaction, which may differ depending on the withdrawal method, the status of your account, or other factors.

I categorically do not recommend playing in such casinos!!! In the online casino segment, there is a whole group of casinos that abuse this clause of the rules, where no player is paid winnings according to the limits and terms specified by them. Almost all players are given “individual schedules” with withdrawal limits several times (and in some cases several dozen times) lower than the basic ones, even in cases where the payout amount is less than the daily limit. Personally, in one of these casinos I encountered situations where the daily limit amount (90,000 rubles) was divided into payments of 13,000 rubles every 24 working hours! Thus, the amount that should be paid in one transaction (24 hours in the case of this casino) can take weeks (!!!) to be paid out at ridiculous limits. Moreover, transaction intervals can also be changed and payments can be made not once every 24 business hours, but, for example, once a week.

The casino administration reserves the right to change the withdrawal amount depending on the activity on the site.

In honest casinos, activity on the site is not taken into account when determining the withdrawal amount. An a priori fraudulent rule that gives the casino the opportunity to once again pay out less than expected, “detaining” funds on the casino’s balance sheet in order to expect a loss, and at the same time, quite “reasonably.”

In the event that you wish to close your account with an active balance on it or with withdrawal requests in progress, all funds will be debited and you will be refunded the amount of your last deposit.

This is definitely a fraudulent rule, which is aimed at making it impossible to close/freeze your account while waiting for payment in the event of a big win. It all again comes down to the fact that, while waiting for a very long payment, the player cancels withdrawal requests (the cashier functionality allows this) and loses the funds. In honest casinos, you can always close/suspend your account without losing money. Moreover, given that many players do not read the terms and conditions and, out of habit, can block the account, the casino, without any prior notice, will happily close your account with further loss of your funds. Be careful, as the cost of a “mistake” can be very high!

Other rules

In the event of a dispute regarding a bet or winnings, our decision will be final and prevail.

In this case, in my opinion, the rule is quite adequate, but provided that their decision is based on information from the game developer. In reality, there are a number of casinos that only claim information allegedly on their server and, without providing any evidence (much less asking the game developer), make a “final decision”, which, given this rule, cannot be appealed. Unfortunately, it is not possible to check the “behavior” of the casino in this situation in advance, therefore, I would recommend paying attention to the “other” rules and if they are mostly fair, then you should not pay attention to this point and the casino will most likely understand it completely "Honestly". If the rules and conditions of the casino have a large number of pitfalls, then there may also be problems with this rule.

Any winnings obtained through dishonest means will be considered fraudulent and invalid.

Of course, the casino needs to insure itself against unscrupulous players, but it is worth understanding that dishonest methods, if they are not specified, can be understood as quite a lot of “strategies”, for example, playing slots with low variance, “betting jumps” and much, much more, can be considered a strategy, although there are practically no strategies as such in slots, which means that an unscrupulous casino may well qualify almost any game as fraudulent and, under this pretext, “take away” the winnings from almost any player. In this case, you should pay attention to the remaining rules and conditions, promotions and reputation of the casino (reviews on forums), since the rule itself is not fraudulent, but it can be abused.