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shubhr
Shubham Rawat
Contact Info
Location - India
Join Date - 2024-01-19
My Rank
Free Member
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About Me
Communication automation is a key facet of a Debt Collection CRM. Integration with email and SMS services enables the automation of communication processes. Scheduled emails or SMS reminders help prompt payments, reducing the manual effort required by agents. Moreover, the CRM often includes call scripting capabilities, providing predefined scripts to help agents maintain compliance and consistency in their communication with debtors.
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